How we Deliver

Delivery Costs:
Standard UK Delivery - Free
Next Day Delivery - £20

Standard Northern Ireland Delivery - £25

If the vehicle shown below may be too large to delivery to your property, please contact our sales office before ordering to discuss further delivery options on 01538 755422 or email info@playbark.com.

This page sets out how we deliver products to you. Please take the time to check that your delivery address can accommodate the requirements below. If you have any queries, please don't hesitate to get in touch.

The delivery vehicle arrives. This is a typical vehicle that delivers our goods. It measures approximately 28ft in length and is approximately 8'6" wide. If required we can deliver on a 7.5 tonne truck which is slightly smaller.

Please note that the goods are unloaded from the rear of the vehicle. 

Please note that goods are not delivered with a crane facility and can therefore not be lowered over a fence or similar. We can also not deliver to the rear of properties due to access restrictions.

The driver positions the pallet truck. The driver uses a 'pump' pallet truck to lift the pallet so that he can wheel the pallet onto the tail lift.

The pallet load is lowered to the ground. The tail lift is lowered electrictronically by the driver. He carefully lowers the load to the ground so that it can be wheeled across the pavement.

Please note:
 
The driver only has a legal obligation to offload the goods onto the roadside and in turn the liability and responsibility of the goods then passes to the customer.

We do NOT offer a Hiab facility. Deliveries will only take place on the vehicle as pictured.
 
However, at playbark.com we contract with reputable and obliging transport Companies whoose drivers will endeavour to place the pallet into your driveway as long as the surface is of sound makeup such as concrete, paving or tarmac.
 
Please be aware that the pallet truck cannot pass over gravel or any type of rough terrain and similarly the driver cannot be expected to pull the goods up or down a sloping driveway or over curbs.
 
Failure to accept this responsibilty will result in the goods being returned to the transport depot and a delivery charge will apply.

The driver guides the pallet of bark to the customer's driveway. The driver will endeavour (please see below) to place the pallet into the customer's driveway.

The pallet of bark is placed into the customer's driveway. The delivery is successfully completed!